Signal of Austin has proudly served the local community since 2012 with a strong commitment to reliability, professionalism, and trust. We understand that security is not just about presence, it’s about creating a true sense of peace of mind for our clients. From day one, we’ve focused on building a culture rooted in accountability, responsiveness, and attention to detail. Our CEO brings a deep operational background, including six years at the Signal Home Office, where he served as Director of Operations for North America, supporting and strengthening Signal locations across the network, experience that now directly shapes how we serve our clients here in Austin.
This is reflected in a consistent, hands-on approach to service built around communication, reliability, and long-term partnerships. We don’t take a one-size-fits-all approach. Instead, we take the time to understand each client’s unique needs and tailor our services accordingly. Our goal is to raise the standard for security in our community by delivering consistent, high-quality service and building lasting relationships based on trust. Whether supporting businesses, residential communities, or special events, we are committed to being a dependable presence our clients can count on every day.
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Derek brings extensive operational leadership experience to his role as CEO and franchise owner of Signal of Austin. Prior to joining Signal, he spent over a decade managing multi-million-dollar retail operations, where he developed a strong foundation in team leadership, operational efficiency, and customer service. He later joined the Signal Home Office, where he advanced through the operations team and ultimately served as Director of Operations for North America, supporting franchise locations across the network. His approach is rooted in operational effectiveness, building strong relationships, and consistently prioritizing the client experience. Originally not from Austin, Derek has since made it his home and is deeply committed to serving and contributing to the local community through reliable, high-quality security services.
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Malerie brings over 20 years of experience in customer service, focused roles to her position as a franchise owner of Signal of Austin. With more than 12 years dedicated to improving the healthcare experience, she has developed a strong foundation in high-stakes, people-centered environments where reliability, communication, and attention to detail are essential. Her approach is grounded in building strong relationships, delivering consistent service, and ensuring a high level of trust with both clients and the community. At Signal of Austin, she applies this experience to help maintain dependable security operations and reinforce a service-first culture focused on professionalism and care.
Connect on LinkedInOur core values drive our mission to deliver Peace of Mind so clients can confidently pursue their passions.
We drive with passion because it connects people to purpose.
We live in integrity because without it, our brand is hollow.
We build healthy success through mutual respect for others.
Serving is the active ingredient in our service to the community.
We hold an open-minded approach to learn something every day.